• Most items ship in 5-7 business days except during the busy Wood Badge season, Mid-August through Mid-Nov and March through Mid-May, when orders can take ten or more business days to process.
  • If you have a special requirement please let us know and we will try to accommodate you. 
  • We are not responsible for lost, damaged or items that do not arrive within the US Postal Service delivery times.
  • Note that the shipping time that appears on your order is just that, the amount of time the postal service quotes for delivery, not when you will receive your order, as we need time to process your order as well.
  • If you need your order shipped within 24 hours, a HOTRUSH charge of $12.50 will apply and should be selected in the Shipping/Insurance category. If we are not able to ship your order within 24 hours you will not be charged the HOTRUSH fee.
  • We offer next day shipping by USPS Express Mail.
  • Contact us via email to let us know you have a HOTRUSH order so that we are aware you have a special need.
  • Engraved items take 10 to 12 business days for manufacturing time.